Privacy Policy

Coolas Cleaning Supplies Pty Ltd
ABN 29 680 691 534

1. Introduction

Coolas Cleaning Supplies Pty Ltd (“Coolas”, “we”, “our”, “us”) is committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose and store your personal information.

2. What Information We Collect

We may collect personal information including:

  • Name

  • Business name

  • Phone number

  • Email address

  • Delivery and billing address

  • Order history

  • Enquiry details

  • Payment information (where applicable)

We may also collect website usage data via cookies and analytics tools.

3. How We Collect Information

We collect personal information when you:

  • Submit an enquiry through our website

  • Request a quote

  • Place an order by phone or email

  • Visit our store

  • Communicate with our team

  • Interact with our website

4. How We Use Your Information

We use personal information to:

  • Respond to enquiries

  • Process orders and arrange delivery

  • Provide quotes

  • Manage customer accounts

  • Improve our products and services

  • Meet legal and regulatory obligations

We do not sell or rent your personal information to third parties.

5. Disclosure of Information

We may disclose your information to:

  • Delivery and freight providers

  • Payment processing providers

  • IT service providers

  • Suppliers (where required to fulfil special orders)

  • Government authorities if required by law

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access.

7. Access and Correction

You may request access to or correction of your personal information by contacting us using the details below.

8. Contact Us

Coolas Cleaning Supplies Pty Ltd
211 Breen Street, Golden Square VIC 3555
Phone: (03) 5441 7750
Email: info@coolascleaningsupplies.com.au